Refund policy
■ About refund procedure
After ordering the product within one week, you can contact the following e -mail and you can receive a refund.
However, due to the characteristics of ESIM products, refunds will not be accepted if you install the ESIM activation code sent after purchasing the product on the terminal.
■ Refund contact information
【info@esim-international.shop】
When contacting your refund, please describe the following information and contact us.
- Orderer name:
- Order number (number listed in sending email):
- Return product name:
- Reasons for returns:
■About refund method
We will cancel the credit card payment.
Depending on the deadline of the card company, you may be withdrawn from your account.
In that case, we will refund the card company, but please note that it may take about 1-2 months to refund.